Job Purpose and Impact

The Process Deployment Specialist will support Global Trade Compliance-specific (Customs, Import, Export) business requirements, implement improved business processes, ensure successful deployments of SAP Global Trade Services (GTS) system and enhancements, coordinate systems and process testing, training of system users and provide functional stabilization efforts. In leading stabilization efforts, you will require collaboration and teamwork within the business, global information technology and corporate functions.

Key Accountabilities
Lead the stabilization for SAP GTS and related process deployments and ensure system configuration and processes throughout the organization are reviewed and approved by process sponsors
Identify and lead optimization activities, partnering with subject matter experts and super users across the Global Trade Compliance (Custom, Import, Export) domain and promote process change in the organization




Ensure that implemented design and process changes are aligned with the internal control framework and the global process organization
Work closely with application support teams to improve the support process (self-service, customer satisfaction, quality of resolution, knowledge sharing, lessons learnt etc.)
Develop the integrated project plan and ensure organizational readiness and commitment to ongoing enhancements, optimization and value realization activities
Define deployment objectives and scope and measure and monitor project progress to identify variances from the plan and make needed corrections for implementation, resolving issues independently
Implement, maintain and communicate metrics to track solution stabilization and value captured through optimization initiatives
Independently handle complex issues with minimal supervision, while escalating only the most complex issues to appropriate staff
Other duties as assigned

MINIMUM QUALIFICATIONS
Bachelors degree in a related field or equ

📌 Process Deployment Specialist Bengaluru
🏢 StaffWorthy
📍 Bengaluru