Area Recovery Manager – Secured & Unsecured Lending Business
Reporting to – Area Manager
Main Tasks & Areas of Responsibility
Delinquency reduction.
Earlier resolution with normalization.
Monitor accounts on daily basis
Connecting with delinquent borrowers via various methods ( including but not limited to phone calls & field collections)
Responsible for team building and training collection staffs
To Work closely with Muthoot Fincorp branches for the smoother part of collection
Skills and Exposure
· A result-oriented individual with Positive Mental Attitude with Integrity, willing to put hard work.
· Proven ability to Handle difficult customer.
· Should have the knowledge of other products movement in the market.
At least 3 years’ experience in collection with 2 years of On roll team members.
Excellent interpersonal and verbal communication skills
Ability to Work & Deliver business targets under pressure.
Be Accountable for Portfolio Quality of the Location.
Special Requirements (If any)
Should have willingness to travel as per company requirement.