01 Aug
|
Mfluence
|
Vadodara
Maintain our internal documentation, solving issues presented by customers and internal consumers.
Create in-depth user guides, FAQs, technical overviews, and in-product help documentation.
Test both the product and its documentation for accuracy and consistency.
Adapt rapidly to a changing industry and be able to adjust responsibilities, time, and objectives accordingly.
Identify problem areas or structural deficiencies and proactively contribute to their improvement.
Regular communication and synchronization with the Director of Documentation and Certification.
Research, understand, and then create original IT business content in multiple formats.
The formats include webpages, blogs, whitepapers, case studies, brochures, battle cards, video scripts, infographics, campaign emails, social media, and technology news.
Edit and polish existing content to improve readability.
Progressively learn technologies, services, and products to emerge as an independent contributor and, hopefully, a thought leader in the longer run.
Absolute command over formal B2B English; keen interest in U.S. jargon would help.
Understanding of SEO best practices and web analytics will be helpful.
Develops a thorough understanding of the audience and the documentation required by meeting with colleagues, and working with managers to discuss technical problems
Researches and builds knowledge about products, services, technology, or concepts to be documented
Determines the clearest and most logical way to present information and instructions for greatest reader comprehension and writes and edits technical information accordingly
Prepares or commissions graphics and illustrations to elaborate on or complement technical writing
Meets with subject matter experts in order to ensure that specialised topics are appropriately addressed and discussed
Collaborates with translators as necessary to convert writing into a variety of languages
Works with sales and marketin
📌 Technical Content Writer Vadodara
🏢 Mfluence
📍 Vadodara