About R1 RCM
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.
With over 30,000 employees globally and a robust presence in India, comprising over 17,000 employees across Delhi NCR, Hyderabad, Bangalore, and Chennai, we foster an inclusive culture where every team member feels valued and empowered. Our mission is to transform the healthcare industry by driving efficiency for healthcare systems, hospitals, and physician practices, continuously striving to make healthcare work better for everyone.
Position Title: Sr. Director (Quality & Training, Medical Coding)
Function: Coding
Location: Hyderabad
Reporting To: Vice President
Job Responsibilities:




Lead a team of Training and Quality Associate Directors and Operations Delivery leaders for multiple business units/customers and across locations
Lead calibrated quality outcomes for end customers
Lead training initiatives for the existing and current clients- finalise training plans for various sources of hired resources
Innovate and restructure training curriculums to suite business needs and also manage cost
Drive customer satisfaction for quality of coding output including corrective and preventive actions for customer quality concerns
Build and operate a predictable quality model and well aligned outcome-based quality assurance unit for coding
Actively collaborate current customer engagements for better training and quality outcomes including calibration, SOP inputs
Drive the structure and governance for ongoing customer calibrations
Collaborate and drive coding compliance reviews, alignment, and actions
Lead quality representation in

📌 Senior Director Hyderabad (India)
🏢 R1
📍 India