About iamneo:

iamneo is a B2B Edtech Enterprise SaaS start-up founded in 2016. We specialize in providing Talent Upskilling, Talent Assessment, and Talent Transformation solutions for the ITeS, BFSI, and Education industries. Our key value propositions lie in IT Upskilling and IT Skill Assessments with auto-evaluation capabilities at scale.

As a bootstrapped-profitable company, we have achieved a YoY growth rate of 100%. We have successfully onboarded esteemed corporate clients such as WIPRO, LTIMindtree, HCLTech, Virtusa, Hexaware, Gallagher, and more than 35 other customers. In the education sector, Manipal University, VIT, SRM, BITS Pilani, and 150+ institutes have embraced our solutions to digitally transform their on-premises labs into Full Stack cloud labs with auto-evaluation technologies.

Job role:

We’re looking for energetic, detail-oriented Senior Associate - Customer Success to join our team. You’ll play a key role in supporting our client projects, working closely with cross-functional teams, and helping us deliver top-quality service to our clients.

Requirements:




Educational background, preferably in the fields of computer science or engineering for technical project managers
Familiarity with the university placement process and the role of training and assessment in student preparation.
Technical background, with understanding or hands-on experience in software development and web technologies
Excellent client-facing and internal communication skills, written and verbal communication skills
Solid organizational skills including attention to detail and multi-tasking skills
Robust working knowledge of Microsoft Office
Travel needed, with a primary focus on supporting clients in your base location.
Positive to have - Prior experience in ed-tech organisations

Location Options: Gujarat

Responsibilities
Project Support: Collaborate with our teams, clients, and vendors to ensure seamless project execution. You’ll gather client requirement

📌 Customer Success Gujarat
🏢 Iamneo Edutech
📍 Gujarat