We are looking for candidates for the roles of Key Account Manager for one of our clients at the Mumbai (Goregaon) location.
Key Responsibilities:
Establish and nurture relationships with clients, understanding their objectives and aligning them with our service Identify prospects for revenue growth (cross sale and up sale)
Identify upselling opportunities
Take feedback from clients to enhance our services.
Handle concerns raised by key clients and maintain positive relationships.
Collaborate with cross-functional teams like Sales and operations to ensure seamless service to clients.