Assists and supports the food and beverage service onboard in various capacities. Leads the service for food and beverage in an assigned station in the Mess Rooms and Lido Market, but also assists with guest service, food delivery, and table resetting in the Dining Room or In Room Dining as assigned. Ensures guests are consistently provided with courteous, prompt and effective service according to company standards.

Key Responsibilities
Comply with company policy regarding waste separation and environmental compliance.
Assist with achieving departmental guest satisfaction targets and food and beverage revenues by providing a memorable dining experience for all guests and team members.
Follows and is compliant with all HESS rules and regulations.
Ensures that assigned station is properly setup and maintained through service.
Ensures that assigned station is properly cleaned and set-up at the end of the meal period and that all assigned side-work is complete.




Complies with the sequence of service for food and beverage to ensure timeliness of service to team members and guests.
Demonstrates accurate and complete menu knowledge in order to deliver a high-quality guest experience.
Ensures satisfaction of service with guests in assigned station and resolves any service and/or product deficiencies that may occur.
Actively promote the use of the Company’s proprietary Navigator App and responsible for acquiring the necessary skills and knowledge to effectively assist guests with the workings of the App.
Performs other job-related functions as assigned.

Core Capabilities:
Ability to work in a quick paced environment and maintain a high level of professionalism.
Positive attitude and works with a ‘guests first’ mentality.
Provides personable service at all times.
Team player with positive communication skills
Takes initiative, self-disciplined, and must be an outgoing individual.
Pleasant, polite and neat appearance.
Must be able

📌 Hal Dining Service Attendant Cssi Mumbai
🏢 Holland America Line & Seabourn
📍 Mumbai