O.C. Tanner is the global leader in software and services that improve workplace culture through meaningful employee experiences. Our Culture Cloud is a suite of apps designed to enhance the employee experience with strategic recognition, service awards, wellbeing, leadership, and events that help people thrive at work. Our Culture by Design approach provides expert services to organizations looking to create outstanding workplaces.
Our global team of 1,500 people hail from 58 countries and speak 62 languages. As programmers, researchers, designers, client specialists and craftspeople we create the tech, tools and awards that connect employees to purpose at thousands of companies. Join us as we help people all over the world thrive at work.
Job Description
Critical member of the Product Engineering team, responsible for designing, developing, and deploying AI-powered features and agentic experiences into OC Tanner's product portfolio.
Core Responsibilities
Design and implement AI-powered features using large language models (LLMs) from providers including Anthropic Claude,
OpenAI, and open-source alternatives
Build agentic AI systems using frameworks such as LangChain, LangGraph, and similar orchestration tools to create intelligent, multi-step workflows
Develop and maintain production-grade AI applications that integrate with existing product infrastructure
Architect prompt engineering strategies and retrieval-augmented generation (RAG) systems to optimize AI responses for product-specific use cases
Collaborate with Product Managers, UX Designers, and Engineering teams to identify opportunities for AI enhancement across the product suite
Build and optimize vector databases and semantic search capabilities to power intelligent product features
Implement monitoring, evaluation, and quality assurance frameworks for AI system outputs
Design and maintain APIs and integrations between AI services and core product functionality
Prototype and validate current