Key Responsibilities:
User & License Management
Manage user setup, deactivation, roles, profiles, permissions, public
groups, OWD, and sharing rules.
Ensure security settings align with best practices and company policies.
Provide end-user support, resolving queries and handling user support
tickets.

Salesforce Configuration & Maintenance
Recommend and administer configuration changes, including:
Flows, assignment rules, approval processes
Fields, page layouts, record types, energetic layouts
Apps, actions, custom settings, mobile administration
Dashboards and reports
Build and manage automations using Flows to improve efficiency.
Manage sandbox testing settings and deployments.
Conduct regular system maintenance (Security Reviews, Release Updates,
Health Check, Optimiser).

Sales Cloud & CPQ Support
Support and enhance Sales Cloud and CPQ, ensuring they meet business needs.
Identify and implement improvements to Salesforce processes related to
sales operations and quoting.
Provide recommendations on data structuring and reporting to optimise




business insights.
Improve reporting capabilities, generate bespoke data for projects, and
design current workflows.

Data Management & Process Documentation
Maintain data integrity, implementing deduplication, validation rules, and
automation.
Conduct regular audits to ensure data quality and compliance.
Document system configurations, processes, and workflows for internal use.

User Training & Adoption
Onboard new users and provide ongoing training to end users to improve
system adoption.
Develop user guides, training materials, and best practice documentation.
Monitor and improve user engagement with Salesforce tools and features.

Technical Support & Integrations
Support integrations with third-party applications (e.g., DocuSign, Conga,
Mailchimp).
Work with developers and external consultants for advanced configurations
and troubleshooting.

Qualifications & Background

📌 Salesforce Administrator Pune
🏢 Marketing
📍 Pune