Description
This role combines engagement management, client relationship leadership, sales enablement, and delivery oversight with deep knowledge of data platforms, governance, and AI modernization.
As the client-facing lead, you will act as a trusted advisor to business and technology stakeholders, ensuring that EXL AI & data solutions deliver measurable outcomes across industries such as Insurance, Healthcare, Banking, Retail, and Emerging Markets. You will work closely with vertical (IMU) leaders, sales, and marketing to expand prospects, shape data-driven strategies, and ensure the success of multi-agent AI platform deployments.
Responsibilities
Serve as the primary point of contact for clients on data management and AI initiatives.
Translate client business challenges into data and AI-enabled solutions leveraging EXL AI & data solutions capabilities.
Build robust C-level and business sponsor relationships, influencing both technology and business strategy.
Lead client reviews, roadmaps, and executive presentations to ensure alignment to outcomes.
Ensure delivery of projects involving data migration, data governance, data quality, MDM/RDM, DataOps, lineage, and AI/ML adoption.
Oversee consultants, SMEs, and technical teams working on data-driven engagements.
Monitor progress, risks, and dependencies across data platform projects, providing transparent reporting to clients.
Drive adoption of EXL AI & data accelerators for Unstructured data, Data Quality, Data Governance, and Data Migrations.
Partner with Sales and Account Teams to pursue new business opportunities in data management, modernization, and AI/ML solutions.
Support proposals, SOWs, and client pitches by highlighting EXL AI solutions unique value proposition.
Collaborate with Vertical Leads (IMUs) to design industry-specific use cases (Insurance underwriting, Healthcare payment integrity, Banking KYC/fraud, Retail personalization, etc.).
Contribute to deal reviews, pricing d
📌 Senior Manager Engagement Management Engagement Lead Noida
🏢 EXL
📍 Noida