Description
Onboarding of Customers & processing all Customer Instructions
Responsibilities
Execution with full understanding on KYC / AML / Negative list guidelines. Managing Volumes to ensure higher productivity, Control on process and compliance adherence.
Customer deliverables are met as per SLA. Review and show consistent improvement in customer delivery.
Resolution of all customer complaints within TAT and doing RCA for non-recurrence. Review vendor for optimum productivity. Filing of regularly returns / MIS on time. Improvement in TAT, FTR will be key achievement.
Job additionally involves review and support on clean-up operations and ensure prospective valuable data gets into system. All judgmental activity is done at CPC with thorough knowledge.
Qualifications
Qualification: Graduate / Post Graduate
Experience: 5 to 10 years
📌 Manager Liability Operations Chennai
🏢 CSB Bank
📍 Chennai
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