The candidate would be mainly involved in the design, development, implementation and support of Business critical apps mainly on microsoft .Net technology.

As part of support, he would also be responsible for attending day to day calls (service requests, incident, problem) as per the agreed SLA.

Also he would be involved in creating/maintaining documents and work instructions, describe and setup procedures, contribution to design release, monitoring on availability/performance/capacity, training to users.

Technical Skills:

MS Office, Excel, MS Access, Communication, VB, .Net, SQL, ASP technical expert level

Optimizing performance, indexing, queries

Basic application/functionality configurations

Basics SQL/Oracle

Unix, Windows 2000/2003, Windows OS

Windows OS





Basic Knowledge of infrastructure setups

Trouble-shooting of Incidents

Experience required: 3 to 9 years

Soft Skills:

Proven positive command of written English in global community setting

Customer focus, ability to communicate on different levels of organization

Ability to translate “user language” into process/ IT issue description for the own area of expertise,

Ability to work with little daily supervision in a very energetic and timeline sensitive setting

Exhibits a proactive approach towards issue identification and dispatching

Create/Maintain documents and work instructions

📌 Senior Analyst Bengaluru
🏢 xencia
📍 Bengaluru