Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

At Prudential Health India (PHI), we are on a mission to make Indians healthier, while bridging the health protection gap. This is a Zero to One team undertaking a greenfield health insurance deployment in India committed to building journeys that will truly empathize with the customer and offer a differentiated, bespoke experience.

To partner us in this mission, we are looking for a talented…
Business Analyst
As a Business Analyst, your typical week might include the following…
Manage health & wellness business requirements and implementation in active collaboration with functional representatives.
Solicit, develop,



and validate business requirement documentation through a explicit understanding of ‘asis’ vs ‘to-be’ process, and document explicit acceptance criteria for user stories.
Lead brainstorming sessions with key stakeholders so that business requirements and prospects are accounted for comprehensively while creating delightful experiences.
Develop in-depth understanding of business processes, articulate use-cases, user-stories & requirement documents/ change requests for identified features/ capabilities for applicable platforms and projects.
Perform process impact analysis across various platforms, holding an end-to-end view of user journeys.
Design Business Process Flows, Review with Key functional Stakeholders and Obtain signoff.
Facilitate discussions, gather feedback, and ensure the proposed improvements align with the business process objectives.
Partner functional process owner

📌 Phi Lead Business Analyst Product Mumbai (India)
🏢 Prudential
📍 India