ROLE SPECIFICATION
Role Title
SENIOR SPECIALIST - INSURANCE
Employee Interviewed

Reports To
INSURANCE LEAD
Company
MUTHOOT FINCORP LTD.
Function/Department
INSURANCE
Written By

Approved By (People & Culture)

Approved By (Functional Head)

Date (Written On)

ROLE SUMMARY
ORGANIZATIONAL CHART
)

KEY RESPONSIBILITIES
Reconciliation and Disbursement Management
Responsible for daily/weekly Reconciliation of disbursement, Premium, Refunds and settlements report with partner institution to ensure accuracy and completeness.
Maintain and verify, disbursements MIS, ensuring timely identification and resolution of discrepancies.
Liaise with internal finance and operation teams to close reconciliation gapr and prepare periodic reconciliation statement.
Generate, analyse and circulate partner wise disbursement and reconciliation reports for management review.

Operations & Policy Administration
Coordinate with branch teams, sales managers, and credit officers to support insurance distribution.




Conduct product training sessions for frontline sales teams to enhance insurance knowledge and selling skills.

Collaborate with cross functional teams
Manage policy issuance, endorsements for insurance products with Insurance Partners.
Ensure smooth claim intimation and settlement for customers, acting as a liaison between branch and Insurer.
Monitor operational SLAs and TATs with insurance partners to ensure service quality.

Compliance & Regulatory
Ensure full compliance with IRDAI guidelines, RBI regulations.
Support audits and inspections by regulatory authorities.
Maintain records of policies, commissions, and customer communications in line with compliance requirements.

Reporting & Analytics
Prepare regular MIS and dashboards on insurance business performance (sales, commissions, profitability).
KEY ROLE DIMENSIONS
Geographical Coverage: PAN
No. of direct reports: Nil

KEY SKILLS & BEHAVIOURAL ATTRIBUTES
· Process Accuracy: High accuracy in policy

📌 Senior Specialist Chennai
🏢 Muthoot Fincorp
📍 Chennai