Customer Experience Manager Ahmedabad

Customer Experience Manager Ahmedabad

01 Aug
|
Auxilo
|
Ahmedabad

01 Aug

Auxilo

Ahmedabad

Job Description
Client Meetings:
Meet with prospective clients to discuss and understand their financial needs.
Effectively communicate the details and intricacies of our loan and product offerings.
Documentation and System Entry:
Collect all necessary information and documentation from clients.
Ensure accurate and timely entry of client details into the system.
Query Handling:
Address queries from both customers and the Credit team.
Oversee the entire process from file login to disbursement, ensuring a smooth and productive workflow.
Business Development:
Collaborate with Relationship Channels to create avenues for business inflow.
Participate in various campaigns and marketing activities to enhance brand visibility.
Support Relationship Channels as required.
Achieving Business Targets:




Meet allocated business targets based on assigned parameters.
Utilize leads generated through the Contact Center, Consultants, marketing activities, and natural market/referrals.

Additional Incentives:
Reimbursement of petrol and mobile expenses.
Quarterly incentives based on performance.

Qualifications and Skills:
Proven experience in sales or a related field.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Knowledge of financial products and services is a plus.

Key Responsibilities:

📌 Customer Experience Manager Ahmedabad
🏢 Auxilo
📍 Ahmedabad

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