Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

The role of a Vice President and Head of Payer Operations is to drive organization's strategic business initiatives, ensure successful service delivery for our clients, and continually raise the bar of our Operations. An experienced, well rounded ‘hands-on’ leader, comfortable communicating at all levels of an organization both internally within organization and our clients, and responsible for a $40m+ P&L;, spanning multiple clients, sites, or delivery teams.
Job title:

Operations AGM & Above
Job Description:

Education:
Any Graduate or Postgraduate

Experience:




19+ years Call Center and/or Claims Administration experience in an outsource setting responsible for multiple sites and clients. Healthcare Industry Preferred. 15+ years of team handling experience. 7+ years of experience in strategic business management

Mandatory Skills:
Expert level proficiency in core Claims Administrations - Non Voice revenue cycle
Proven ability to lead and manage multiple projects and drive the team to results
Excellent interpersonal, oral and written communication skills
Ownership driven and results oriented
Have a flair for numbers, works well with people, aggressively anticipate impacts of workload/issues to team deadlines and have a positive work attitude
Negotiation skills and the ability to develop solid working relationships
Solutions-minded, compliance-minded and results oriented
Excellent organization and planning skills with the ability to define, analyze and resolve issues quickly and accurately.
Ability to

📌 Operations Agm Bengaluru
🏢 Sagility
📍 Bengaluru