01 Aug
|
Talent Leads Consultants
|
India
01 Aug
Talent Leads Consultants
India
Job Description:
Core Responsibilities
Own end-to-end Classroom / Instructor-Led Training (ILT) for recent joiners (DST/DSA/FOS and similar frontline roles) from a central training location.
Deliver high-impact sessions on Sales fundamentals + Broadband selling: need discovery, pitch structuring, objection handling, negotiation, closing, and upsell/cross-sell.
Translate business priorities into day-wise classroom plans (NJT calendar, session flow, time boxing, activities, and assessments).
Run structured role-plays and simulations (D2D, society pitch, inbound lead pitch, upgrade pitch), with standardized scoring and feedback.
Drive pitch consistency across batches using common scripts, key messages, and “must-say / must-not-say” guidelines (to reduce wrong commitments).
Coach learners on sales hygiene and discipline: daily plan, funnel movement, follow-ups, lead handling, and basic reporting mindset.
Content Support:
Convert complex product/process topics into easy classroom-friendly stories, examples, and activities suited for blue-collar sales audiences.
Maintain and update NJT curriculum whenever offers, eligibility rules, product propositions, or process steps change.
Assessment, Certification, and Readiness:
Run pre and post assessments for every batch; publish scores, certification status, and readiness outcomes.
Set and enforce certification criteria (minimum score thresholds, mandatory roleplay pass, re-test logic).
Identify learners needing additional support and run remedial coaching (1:1 or small group) within the classroom program.
Maintain batch-wise training MIS: attendance, assessment scores, improvement trends, and pass/fail reasons.
Operational Ownership (Central, non-field):
Manage the classroom setup and readiness: daily session plan, training materials, participant communication, and coordination for batch logistics.
Ensure all ILT sessions are delivered on schedule, with proper documentation and sign-offs.
📌 Njt And Classroom Specialist Trainer For Mumbai, Pune (India)
🏢 Talent Leads Consultants
📍 India