Mindpool is hiring for App support, windows, SQL and monitoring tool.

Experience & Knowledge:
3+ years' overall IT experience
Experience/Knowledge on Application/Infrastructure Monitoring tools/solutions: DynaTrace/AppDynamics/NewRelic or other Application Performance management tool etc.
Experience in Windows servers infrastructure and .Net based Application Support
IIS, worker process thread, Web config, Certificate binding
Event Logs
Server Performance metrics - CPU, Memory, Queue length, MSMQ, I/O, Page writes etc.
Perfmon
Windows cluster
COM+
Intermediate to Qualified level of experience of SQL. E.g. SQL Jobs, SQL queries, Blocking, Always On
Basic Knowledge of Azure and servers hosted on Azure along with AD and Domain Controller.




Experience with ITSM tools such as Service desk/ServiceNow.
Basic knowledge of ITIL framework (V3.0 foundation certificate would be added advantage)
International support experience (preferably US or Europe i.e. positive command of verbal and written English)
Knowledge/Experience on office applications, Word/Excel/Powerpoint/Access.

Academic and Skilled Qualifications:
Bachelor’s Degree in computer science/IT
Any relevant IT certification would be a plus
Excellent verbal/oral communication skills
Self-motivated

📌 Systems Support Engineer Pune (India)
🏢 Mindpool Technologies
📍 India