We are looking for a highly skilled and experienced skilled to join our team as an Officer in the Customer Service Office, located in Lawspet, Puducherry. The ideal candidate will have 2 to 7 years of experience in customer service.
Roles and Responsibility
Handle customer inquiries and resolve issues professionally.
Provide excellent customer service and ensure satisfaction.
Collaborate with internal teams to enhance customer experience.
Develop and implement process improvements to boost efficiency.
Maintain accurate records of customer interactions and transactions.
Identify opportunities to upsell and cross-sell products and services.
Job Requirements
Solid communication and interpersonal skills.
Ability to work in a quick-paced environment and manage multiple tasks.
Excellent problem-solving and analytical skills.
Proficient in using computer systems and software applications.
Robust attention to detail and organizational skills.
Ability to work collaboratively as part of a team.
Employee status: Full time
Additional Info
Company name: DSB Bank Ltd.
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Officer, Customer Service Officer, Consumer Banking Group Puducherry
🏢 DBS Bank
📍 Puducherry
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