What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Supply Chain Logistics Expertise: Apply deep knowledge of supply chain and logistics processes to streamline operations, improve efficiency, and ensure a seamless flow of materials. Discipline and management of initiating, planning, executing, controlling, and closing the work of a team to achieve specific goals and meet specific success criteria.
What are we looking for
Project Management Office (PMO) Mobilization Run
Experience working with C-suite leadership
Proactive reporting
Stakeholder management
Excellent communication skills - Especially written
Aware of PMO methodologies especially Agile Lean
Roles and Responsibilities:
In this role you are required to do analysis and solving of moderately complex problems
Typically creates current solutions, leveraging and, where needed, adapting existing methods and procedures
The person requires understanding of the strategic direction set by senior management as it relates to team goals
Primary upward interaction is with direct supervisor or team leads
Generally interacts with peers and/or management levels at a client and/or within Accenture
The person should require minimal guidance when determining methods and procedures on current assignments
Decisions often impact the team in which they reside and occasionally impact other teams
Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture
Please note that this role may require you to work in rotational shifts