Role & responsibilities

Job Summary

We are seeking an experienced Siebel Developer with solid expertise in Customer Service Web (CSW) and Enterprise Application Integration (EAI). The ideal candidate should have hands-on experience in Siebel application development, integration solutions, configuration, workflow customization, and support activities.

Key Responsibilities
Design, develop, and maintain Siebel CRM applications.
Configure and customize Siebel components, business services, applets, views, workflows, and business processes.
Develop and support Customer Service Web (CSW) functionalities.
Implement and maintain Siebel EAI integrations with external systems.
Develop integration solutions using EAI objects, XML, Web Services, REST/SOAP APIs, and middleware platforms.
Create and modify Siebel workflows, business services, and scripting.
Analyze business requirements and provide technical solutions.
Perform troubleshooting, defect fixing, and performance tuning.
Support SIT, UAT, and production deployments.
Prepare technical design documents and coding standards documentation.




Collaborate with cross-functional teams and stakeholders.

Required Skills
4+ years of experience in Siebel CRM Development.
Robust experience in:
Siebel Customer Service Application
Customer Service Web (CSW)
Siebel EAI
Siebel Workflows
Business Services
eScript and Browser Script
Integration Objects
Web Services (SOAP/REST)
XML, XSD, WSDL
Experience with Siebel Tools and Siebel Web Client.
Knowledge of Siebel Open UI is an advantage.
Hands-on experience in application integration and troubleshooting.
Understanding of Siebel architecture and deployment processes.
Robust analytical and problem-solving skills.

Preferred Qualifications
Experience working on Telecom, Healthcare, Banking, or CRM transformation projects.
Exposure to middleware technologies such as Oracle SOA, MuleSoft, or Dell Boomi.
Experience in Agile development methodologies.
Siebel CRM Certification is preferred.

Preferred candidate profile

📌 Siebel Developer Telangana
🏢 Tata Consultancy Services
📍 Telangana