Assistant Manager- Customer Services (West Bengal)

Assistant Manager- Customer Services (West Bengal)

02 Aug
|
Kotak Securities (KSL)
|
West Bengal

02 Aug

Kotak Securities (KSL)

West Bengal

Roles and Responsibilities

- Manage customer queries related to demat accounts, equity sales, financial services, mutual funds, and trading.

- Provide excellent customer service by resolving issues promptly and efficiently.

- Handle escalated cases from other teams or customers with empathy and professionalism.

- Maintain accurate records of all interactions with customers using CRM software.

- Collaborate with internal stakeholders to resolve complex customer issues.

Note ; Candidates must have at least 1 year of experience in a similar broking firm.

📌 Assistant Manager- Customer Services (West Bengal)
🏢 Kotak Securities (KSL)
📍 West Bengal

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