Key Responsibilities

- Manage daily operations of the diagnostic centre.
- Supervise Front Office, OPD, and patient services.
- Ensure smooth patient flow and minimize waiting time.
- Coordinate with doctors, technicians, and support staff.
- Handle patient queries and service escalations.
- Monitor housekeeping, inventory, and centre readiness.
- Ensure adherence to SOPs and quality standards.
- Support the Centre Manager in achieving operational excellence.

Candidate Profile

- 3-5 years of experience in Hospitals, Diagnostic Centres, Clinics, or Healthcare Operations.
- Robust leadership, communication, and problem-solving skills.
- Experience in patient handling, front office operations, and team management.
- Proficient in MS Office; knowledge of HIS/LIS is an added advantage.

Key Skills

Healthcare Operations, Floor Management, Clinic Operations, Hospital Operations, Patient Care, Patient Relationship Management, Front Office Management, Team Management, Customer Service, OPD Operations, Inventory Management, MIS, Healthcare Administration.

📌 Floor Coordinator (West Bengal)
🏢 Suraksha Diagnostics
📍 West Bengal