ROLE SUMMARY

The role holder in PIS Ops Team will be responsible for Authorizing/Verifying for Master Maintenance, Settlement of trades, Reconciliation of GLs, Reporting of trades to RBI and Depositories, RBI Holding Reconciliation, responding to the query raised by broker/vendor, Depositories etc in line with applicable SOPs and circulars.

Drive the projects related to process improvements, system enhancements etc. Active participation in idea generation

KEY RESPONSIBILITIES/ ACCOUNTABILITIES

Strategic/ Managerial Responsibilities

- Adherence to the regulatory guidelines and submission of regulatory returns to regulators on time. Reconciliation of GL accounts and mismatch to be fixed. Improvement in process through regular process review.

Core Responsibilities

Transaction Authorizing

- Authorizes/Verifies PIS Ops transactions on a day to day basis within prescribed timelines
- Verifies various transaction related MIS reports for reporting
- Meets and exceeds all service and process related parameters as laid down by the Bank
- Ensures update of prescribed checklists on a daily basis and that no activity is skipped
- Ensures timely and accurate reporting to the regulators such as depositories and RBI

Client Servicing

- Ensures all communications (physical, emails), queries (internal , external) are addressed within prescribed timelines
- Ensures any complaints are brought to notice of Unit Manager or above at the earliest
- Tracks Customer issues (Internal , External) to closure
- Performs analysis of Queries/Complaints, Adherence to Service Mandates and reports the findings to the BUH

Reconciliation





- Ensures RBI holding reconciliation activity on monthly basis pertaining to PIS clients is completed within prescribed timelines as defined by RBI
- Daily reconciliation of PIS GL accounts.

Audit & Compliance

- Supports the unit managers by preparing the data for audit i.e. internal, external, ISO, Regulatory, Statutory, etc.
- Ensures comprehensive compliance with all regulatory and statutory requirements as relevant for various product and services.

Process Improvement & Automation

- Participates and Engages in projects in the areas such as automation, process improvements, cycle time reduction, transaction processing,
- Plays an active role in current processes and systems roll out

People Management or Self-Management Responsibilities

- Defines performance goals at the start of the year in discussion with the reporting manager
- Takes ownership of his/her own learning agenda by highlighting the development needs to reporting manager and working towards bridging the gaps through training

Risk and Internal Control Responsibilities

- Follows risk policy and processes to mitigate all kinds of risks
- Executes the established internal control systems
- Performs Daily reconciliation of GL accounts

SECTION IV: KEY INTERACTIONS

Key Internal Interactions

Audit/ ORM

- Timely preparation of audit data

Branches

- Interaction for PIS Approval issuance and customer query management

BDTS

- System robustness, BRS preparation and UAT, System enhancements

GIB Product

- For transaction query management, clarifications and approvals.

📌 PIS Ops Authorizer/ Verifier (Mumbai)
🏢 Yes Bank
📍 Mumbai