Job Description
Fitness Spa Gym is looking for energetic, confident, and target-driven Sales Executives to join our growing team at Defence Colony and New Friends Colony, New Delhi.
The ideal candidate will be responsible for generating gym membership sales, handling customer enquiries, managing walk-ins, following up with leads, and converting prospects into active members.
This role is best suited for someone with good communication skills, a positive attitude, and the ability to build strong customer relationships.
Key Responsibilities
Sales & Membership Conversion
- Generate new gym membership sales through walk-ins, calls, leads, referrals, and follow-ups.
- Explain gym membership plans, facilities, offers, and benefits to prospective customers.
- Understand customer fitness goals and recommend the most suitable membership plan.
- Convert enquiries and walk-ins into paid memberships.
- Achieve monthly sales targets as assigned by the management.
Lead Handling & Follow-ups
- Handle incoming leads from phone calls, social media, online campaigns, referrals, and walk-ins.
- Maintain proper follow-up with potential members through calls, WhatsApp, and in-person communication.
- Update lead status regularly and maintain daily follow-up records.
- Reconnect with old enquiries, expired members, and inactive prospects to generate sales.
Customer Relationship Management
- Build strong relationships with new and existing members.
- Ensure a professional and welcoming experience for all walk-in customers.
- Support members with basic queries related to membership, renewal, timing, offers, and services.
- Coordinate with trainers and front desk team to ensure smooth customer onboarding.
Sales Reporting & Coordination
- Maintain daily sales reports,
lead reports, walk-in reports, and conversion status.
- Share regular updates with the Club Manager or Sales Manager.
- Coordinate with the operations team for membership activation and documentation.
- Support promotional activities, local marketing campaigns, and referral drives.
Required Skills
- Valuable communication and interpersonal skills.
- Strong convincing and negotiation ability.
- Positive attitude and presentable personality.
- Target-oriented mindset.
- Ability to handle customer objections professionally.
- Basic computer knowledge and comfort with calling/WhatsApp follow-ups.
- Ability to work in a rapid-paced sales environment.
- Interest in fitness, wellness, or gym industry will be an added advantage.
Eligibility Criteria
- Freshers with excellent communication skills are welcome.
- Prior experience in sales, fitness sales, gym membership sales, retail, hospitality, telecalling, real estate, insurance, banking, or customer service will be preferred.
- Candidate should be comfortable with sales targets.
- Must be punctual, disciplined, and customer-focused.
- Local candidates from South Delhi / New Delhi / nearby areas preferred.
Preferred Experience
Candidates with experience in any of the following fields will be preferred:
- Gym / Fitness Centre Sales
- Health Club Membership Sales
- Retail Sales
- Front Desk Sales
- Tele Sales
- Hospitality Sales
- Customer Relationship Management
- Lead Conversion
What We Offer
- Best-in-the-industry salary.
- Attractive monthly incentives.
- Growth opportunities within the company.
- Professional fitness industry work environment.
- Opportunity to work with a premium gym brand.
- Learning and development support from senior team members.
📌 Sales Executive (Delhi)
🏢 FITNESS
📍 Delhi