Job Description: Assistant Manager OTC Billing

Position: Assistant Manager – OTC Billing
Location: Noida
Shift: 8:00 AM – 5:00 PM
Week Off: Saturday & Sunday (Fixed)

Job Summary

We are looking for an experienced Assistant Manager – OTC Billing to lead and manage the Order-to-Cash (OTC) Billing team. The ideal candidate will have strong expertise in billing and invoicing processes, along with proven people management skills. This role requires a proactive individual who can ensure accurate and timely billing while driving operational excellence and team performance.

Key Responsibilities

- Lead and manage the OTC Billing team to ensure smooth day-to-day operations.
- Oversee end-to-end billing and invoicing processes with high accuracy and compliance.
- Monitor billing cycles, resolve exceptions, and ensure timely invoice generation.
- Drive process improvements to enhance efficiency and service quality.
- Review team performance, provide coaching, and support employee development.
- Collaborate with cross-functional teams, including Finance, Accounts Receivable,



and Operations, to resolve billing-related issues.
- Ensure adherence to SLAs, internal controls, and company policies.
- Prepare and present operational reports and MIS to stakeholders.
- Handle escalations and implement corrective actions to improve customer satisfaction.

Required Qualifications & Experience

- Bachelor's degree in Commerce, Finance, Accounting, or a related field.
- Relevant experience in Order-to-Cash (OTC) Billing and Invoicing.
- Prior experience in team handling/people management is mandatory.
- Robust understanding of billing operations, invoicing, and process controls.
- Excellent analytical, problem-solving, and stakeholder management skills.
- Proficiency in ERP systems (SAP, Oracle, or similar) and MS Excel is preferred.
- Strong communication and leadership skills.

Preferred Skills

Interested applicants share their resume on [email protected]

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