e are looking for dynamic and customer-focused professionals to join our International Voice Process team. The ideal candidate should have excellent English communication skills, a customer-first approach, and the ability to work in US shift timings.

Job Details

- Role: Customer Support Executive International Voice Process
- Process: Voice (Inbound/Outbound)
- Shift: US Shift (Night Shift)
- Work Mode: Work from Office
- Week Off: 2 Rotational Offs
- Employment Type: Full-Time

Key Responsibilities

- Handle inbound and outbound calls with international customers.
- Resolve customer queries in a skilled and timely manner.
- Deliver exceptional customer service and ensure customer satisfaction.
- Maintain accurate records of customer interactions in CRM/tools.
- Follow company policies, quality standards, and process guidelines.




- Achieve individual and team performance metrics.
- Escalate complex customer concerns to the appropriate team whenever required.

Eligibility Criteria

- Graduate or Undergraduate (as per process requirement).
- Freshers with excellent communication skills are welcome to apply.
- Candidates with 6 months to 5 years of International BPO Voice experience will be preferred.
- Excellent spoken English with a neutral accent.
- Good listening, problem-solving, and interpersonal skills.
- Basic computer knowledge and typing skills.
- Comfortable working in US/Night shifts.
- - INT pls share your resume @(phone hidden) Mohit

📌 Customer Service Executive (Uttar Pradesh)
🏢 People Hire Consulting
📍 Uttar Pradesh