Job Title: Shift Manager (QSR)

Job Summary:
The Shift Manager is responsible for managing restaurant operations during assigned shifts, ensuring excellent customer service, maintaining food quality and safety standards, leading the team, and achieving sales and operational targets.

Key Responsibilities:

- Manage day-to-day restaurant operations during shifts.
- Lead, motivate, and supervise team members.
- Ensure high standards of customer service and food quality.
- Maintain hygiene, food safety, and SOP compliance.
- Handle customer complaints and resolve operational issues.
- Monitor inventory, cash handling, and minimize wastage.
- Support achievement of sales and productivity targets.

Qualifications:

- Graduate/Diploma (preferred).
- 2-4 years of QSR, including 1+ year in a Shift Manager role.

Skills:

- Leadership and team management
- Customer service orientation
- Communication and problem-solving
- Inventory and cash management
- Ability to work in a rapid-paced, shift-based environment

📌 Shift Manager (Tamil Nadu)
🏢 Jubilant FoodWorks (JFL)
📍 Tamil Nadu