Packers & Movers Roles and Responsibilities (NoBroker.com)
- Handle inbound and outbound customer inquiries for Packers & Movers services.
- Understand customer relocation requirements and recommend suitable moving packages.
- Generate quotations and convert inquiries into confirmed bookings.
- Coordinate with logistics partners, vendors, and operations teams for smooth relocation.
- Schedule pickup, packing, transportation, and delivery as per customer requirements.
- Provide customers with timely updates on booking status and shipment progress.
- Resolve customer queries and service-related issues promptly to ensure high customer satisfaction.
- Cross-sell complementary NoBroker services such as home cleaning, painting, and storage solutions.
- Maintain accurate customer records, booking details, and follow-up activities in the CRM system.
- Achieve monthly sales, booking, and revenue targets.
- Ensure service quality by coordinating timely issue resolution and post-move feedback.
- Adhere to company policies, operational procedures, and service quality standards.
Preferred candidate profile
Candidate must have field experience in logistics regarding packers and movers known languages English , Hindi should be fluently
For further information kindly connect me on whatsapp : (phone hidden)
( Stephan )
📌 Packers and Movers FRM - SS (Telangana)
🏢 NoBroker
📍 Telangana
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.