Responsibilities

- Leading the implementation and integration of SAP Customer Relationship Management (CRM) applications to optimize client processes

- Analyzing client requirements and designing tailored CRM solutions to enhance customer satisfaction and achieve strategic objectives

- Managing end-to-end SAP RAR module implementations, including data migration and configuration with SAP SD and BRIM modules

- Developing and executing testing plans, including test scripts and functional testing, to validate system performance and accuracy

- Configuring the Revenue Accounting engine, setting up Revenue Accounting Item (RAI) classes, and maintaining decision tables

- Collaborating with clients to gather requirements, blueprint designs, and perform functional testing for seamless SAP integration

- Utilizing business process consulting skills to improve client operations and drive customer engagement strategies

- Providing training and support to clients for effective utilization of SAP CRM applications and fostering customer loyalty





- Overseeing the development of functional specifications for ABAP custom programs and implementing solutions

- Applying knowledge of S/4HANA and IFRS 15 Revenue SSP Allocation to support revenue recognition model setups

What You Must Have

- At least a Bachelor's degree

- At least 8 years of experience

- Oral and written proficiency in English required

What Sets You Apart

- At least one of the following: One or more SAP certifications in SAP Customer or S/4HANA customer-facing solutions, including Sales, Service, Commerce, or Customer Data platforms

- Possessing extensive experience with SAP RAR module implementations

- Demonstrating proficiency in SAP SD and BRIM module integration

- Excelling in configuring Revenue Accounting Item (RAI) components

- Utilizing analytical thinking to solve complex business issues

- Leveraging business process improvement skills for client success

- Embracing technology implementation for enhanced client solutions

📌 SAP - RAR - Manager (West Bengal)
🏢 PwC
📍 West Bengal