Dear Candidate,
We are currently hiring for one of our clients - FMCG
Job Summary
The Branch Operations Executive is responsible for managing the day-to-day sales and operational activities of the Chennai branch. The role involves customer relationship management, sales coordination, logistics planning, inventory movement, payment follow-up, quality supervision, and overall branch administration to ensure smooth business operations.
Key Responsibilities
Sales & Customer Management
- Plan and execute daily sales activities.
- Handle customer enquiries and process orders efficiently.
- Follow up with customers for outstanding payments and maintain healthy collections.
- Develop new customers and strengthen existing customer relationships.
- Visit customers and retail outlets regularly to understand market requirements.
- Resolve customer complaints and ensure timely issue resolution to maintain customer satisfaction.
Market Analysis & Pricing
- Monitor and update daily market prices and stock movement.
- Recommend competitive selling prices based on market trends and available inventory.
- Provide monthly recommendations for stock imports based on historical demand and market analysis.
Operations & Logistics
- Supervise daily quality inspection of incoming and outgoing stock.
- Coordinate loading, dispatch, and vehicle bookings.
- Ensure smooth coordination with cold storage facilities for timely unloading and storage of containers.
- Arrange stock transfers from Mumbai whenever required to maintain product availability.
- Supervise repacking activities and follow up on packing charge disbursements.
Inventory & Stock Management
- Track daily stock arrivals and maintain inventory updates.
- Coordinate stock movement to ensure uninterrupted supply and productive inventory utilization.
Finance & Administration
- Handle daily cash transactions responsibly.
- Maintain manual customer ledgers and payment records for reference.
- Manage monthly company pallet sales and ensure timely collection of payments.
Team & Branch Management
- Assign daily tasks to branch staff.
- Supervise branch operations and ensure compliance with company procedures.
- Support overall branch performance and coordinate with the Head Office for operational requirements.
Key Skills
- Sales Coordination
- Customer Relationship Management
- Payment Collection & Follow-up
- Market Analysis
- Logistics & Supply Chain Coordination
- Inventory Management
- Team Supervision
- Negotiation & Communication
- Problem Solving
- MS Excel
Preferred Qualifications
- Graduate in any discipline (Business Administration, Commerce, or related field preferred).
- 35 years of experience in sales operations, branch operations, or supply chain, preferably in the FMCG, fresh produce, or fruit trading industry.
- - CHENNAI AND BANGALORE ROLES AVAILABLE
- DM - CV and cover letter
-
[email protected]
- whatsapp - (phone hidden)
📌 Sales (Tamil Nadu)
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📍 Tamil Nadu