Technical Architect Appian Cloud

Role Overview

- Title: Principal Technical Architect (Appian Platform)
- Location: Fully In-Office (On-Site)
- Core Systems: Appian Cloud, TCS BaNCS, Gencon
- Team Structure: 7 Internal Developers | 20+ Vendor Dev/QA Engineers

Key Responsibilities

Architecture, Scalability & Performance Tuning

- Design scalable solutions using Appian Cloud and Data Fabric architecture.
- Remove performance bottlenecks in complex claims workflows and processes.
- Build highly configurable systems using business rules to minimize hardcoding.
- Lead build vs. buy evaluations for recent feature requests and plugins.
- Optimize database queries and views interfacing with core legacy platforms.

Quality, Security & Governance

- Enforce zero-tolerance policies for security vulnerabilities and code defects.
- Establish strict guardrails for internal teams and vendor deliverables.
- Conduct rigorous reviews of Appian Cloud security configurations and access controls.
- Audit integration points ensuring secure data transmission across all systems.

Integration & Backlog Liquidation

- Architect seamless integrations between Appian Cloud, TCS BaNCS, and Gencon.
- Utilize web services (REST/SOAP) to sync real-time claims data.
- Restructure business backlog into scalable, modular releases.
- Accelerate deployment cycles using native Appian Cloud CI/CD pipelines.

In-Office Leadership & Vendor Oversight





- Provide side-by-side mentorship to the 7 internal in-office developers.
- Manage vendor delivery quality (20+ Dev/QA) through strict KPIs.
- Collaborate in person with claims business heads and engineering peers.

Required Experience & Qualifications

Certifications

- Appian Certified Lead Architect (L3) is highly preferred.
- Appian Certified Senior Developer (L2) is mandatory.

Professional Experience

- 10+ years in enterprise software architecture and development.
- 4+ years acting as a hands-on Appian Architect.
- Core Insurance experience with claims workflows is preferred.
- Proven track record integrating with high volume and high availability external systems.

Technical Competencies

- Appian Cloud expertise including Cloud security, VPN setups, and environments.
- Advanced Integration skills for legacy core system synchronization.
- Performance diagnostics using Appian Health Check and performance logs.
- Architectural evaluation methodologies for strategic build vs. buy decisions.

Key Performance Indicators (KPIs)

- System Performance: Reduction in process latency and API timeout errors.
- Security & Compliance: Zero high/critical findings in application security audits.
- Backlog Reduction: Clear downward trajectory of CR backlog.
- Vendor Pass Rate: Percentage of vendor code passing initial QA without rework.

📌 Technical Architect - Appian / Chennai (Tamil Nadu)
🏢 Mount Talent Consulting
📍 Tamil Nadu