Job Title: Trainee Process Associate AR Caller

Process: International Voice Process

Roles & Responsibilities:

- Address outstanding or assigned AR through analysis and phone calls using available resources.
- Utilize all tools and applications to move the account to the next level of resolution, leading to payment, corrected submission, appeals, patient transfer, or adjustments.
- Report trends or patterns in denials, claim submission errors, credentialing issues, and billing-related roadblocks to the reporting manager.
- Meet established SLAs (Service Level Agreements) for production and quality.
- Update call outcomes or analysis clearly and coherently in the billing system.
- Adhere to the process P&Ps; (policies and procedures) and stay updated on changes.
- Improve performance based on feedback provided by the reporting manager or quality audit team.

Qualification:

Graduate freshers: BBA, BA, B.Com, BCA, B.Sc (Physics, Chemistry, CS, Maths), and all Life Sciences. MBA

Eligible Pass-out Years: 2026

Please Note: Diploma, B.E, B.Tech, M.E., M.Tech candidates are not eligible to apply.

Interview Process- Only Face to Face Interview

Walk-In Interview

AGS Health, 9th Floor,



Western Pearl Building, Survey No. 13, Kondapur, Kothaguda, Hyderabad, Telangana 500084

Timings - 10:30am - 4:00 pm

Contact Person - Bhaviri Roja

Rounds of Interview:

1. HR Interview
2. Online Assessment Grammar & Aptitude
3. Versant Test Language Assessment
4. Operational/Technical Interview

Shift Timings:

- 5:30 PM to 2:30 AM (Night Shift US Shift)
Candidates must be adaptable for night shift.

Transport: Two-way transport provided as per boundary limits only within 15kms and own transportation is not allowed

Location: 9th Floor, Western Pearl Building, Survey No. 13, Kondapur, Kothaguda, Hyderabad, Telangana 500084

Job Type: Full-time, Regular / Permanent

Benefits:

- Saturday & Sunday fixed weekly offs
- PF, ESI, Gratuity
- Health Insurance
- Performance Bonus
- Competitive remuneration
- Free cab transport

Required Skills:

- Good verbal and written communication skills
- Willingness to work night shifts
- Strong analytical skills
- Logical thinking

- Radius: Every candidate should stay Within 15km from AGS Health Kondapur, Kothaguda

📌 Exclusive Walk-in Drive For 2026 Pass-outs (Telangana)
🏢 AGS Health
📍 Telangana