- Secondary skills should be L2 level minimum for L3,L2 AD or Entra ID or Automation or CyberArk or PKI

- Role Summary Identity Support Engineer will propose a strong back group in enterprise rooting technologies and basis log analysis skills using Splunk The candidate handle escalated operational issue assist in routing configuration changes and support EntraID AD Defense infrastructure under the guidance of L3 Teams This role is ideal for professionals who are experienced in daytoday identity troubleshooting
- Key Responsibilities
- Provide Level 2 support for routing related incident across enterprise Identity EntraID AD Defense environment
- Troubleshoot and resolve issue and configuration updates
- Assist implementing routing change patch selection policies and configuration update
- Use basic Splunk searches to analyze logs troubleshooting routing anomalies and support incident diagnosis
- Coordinate with service providers for circuit level escalations and performance issues
- Monitor and track link availability interface status and routing tables
- Maintain documentation including network topology diagrams SPOs and incident records
- Ensure tickets are uploaded with resolution details and escalated as needed within SLA timelines
- Required Skills Experience




- Expertise in minimumonewithinACTIVE DIRECTORY ENTRAID POWERSHELL Infrastructure as Code Azure Devops
- Strong mindset and understanding of identity security framework MS Tiering model Enterprise Access model expertise
- AD and EntraIDsecurity posture tool MS Assessment Semperistools MS identity Secure Score PingCastle Bloodhound
- Proven track record overseeing Identity solutions minimum 2 technologies expertise EntraID hybrid env with MS Active Directory
- Experience multisite or international is highly desirable
- Experience in complex setting
- Troubleshooting root cause analysis
- L2 skills minimumonewithin PAM CYBERARK API REST PKI MICROSOFT ADCS
- Key Competencies
- Strong interpersonal and stakeholder management skills
- Analytical thinking and problem solving mindset
- Ability to work in a high pressure environment with 24x7 operations
- Strong documents and presentation skills
- Process driven approach with attention to compliance and governance
- Certifications Qualifications
- Bachelors Masters degree in Computer Science IT or related field

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Identity support engineer (Telangana)
🏢 RARR Technologies
📍 Telangana