Technical Support Associate (Karnataka)

Technical Support Associate (Karnataka)

02 Aug
|
infyshine
|
Karnataka

02 Aug

infyshine

Karnataka

Position: Technical Support Representative

Experience:
0.6 - 1 year in IT field

Education:
BCA / B.Sc Computer Science 2024 & 2025 Pass-outs only from

reputed universities.

Work Location:
Bangalore

Interview Details:
Interview Mode: Face-to-Face

Skills Required:

- Excellent English communication skills (Verbal & Written)
- Positive analytical and logical skills
- Positive attitude and professional behavior
- Ability to understand business processes quickly
- Basic technical support knowledge
- Basic understanding of Java, Python, HTML, Networking, and MS Excel
- Willingness to work in 24x7 rotational shifts including weekends and night shifts

Roles & Responsibilities:

- Provide technical support to users
- Handle customer queries and issues effectively
- Maintain professional communication with customers
- Work collaboratively with internal teams
- Follow support processes and service standards

Shadow Period:
4 Weeks from DOJ

📌 Technical Support Associate (Karnataka)
🏢 infyshine
📍 Karnataka

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