Deputy Manager- Call Quality (Karnataka)

Deputy Manager- Call Quality (Karnataka)

02 Aug
|
Qdegrees Services
|
Karnataka

02 Aug

Qdegrees Services

Karnataka

- Lead calibrations and coaching sessions
- Analyze QA metrics and prepare reports
- Ensure process and compliance adherence
- Drive CSAT, FCR & quality improvements
- Perform RCA and implement CAPA
- Mentor QA team and support operations

📌 Deputy Manager- Call Quality (Karnataka)
🏢 Qdegrees Services
📍 Karnataka

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