Key Responsibilities

- Research prospective B2B customers across Europe within e-commerce, fashion, retail, logistics, industrial products, and sustainable packaging.
- Identify relevant decision-makers within purchasing, procurement, sustainability, supply chain, logistics, packaging, and management.
- Add approximately 510 relevant recent prospect contacts per working day.
- Support initial outreach and introduce the company, its products, capabilities, and customer value proposition.
- Research prospects current packaging solutions, suppliers, competitors, sustainability targets, and business requirements.
- Identify customer needs and pain points relating to cost, quality, delivery, lead times, product performance, and CO reduction.
- Classify prospects as hot, warm, or cold based on interest, potential, timing, and requirements.
- Maintain accurate customer, prospect, contact, and opportunity information in the CRM and sales-tracking systems.
- Handle customer and prospect communication through email and telephone.
- Follow up on inquiries, quotations, samples,



artwork, orders, payments, deliveries, and outstanding decisions.
- Prepare quotations, proposals, presentations, customer forms, and other sales-related documentation.
- Coordinate the preparation and dispatch of product samples and monitor delivery tracking.
- Support customer setup and order processing in the companys business systems.
- Coordinate with Sales, Production, Logistics, Finance, Quality, Customer Service, and Operations.
- Prepare weekly and monthly sales reports covering leads, quotations, orders, samples, conversion rates, pipeline value, and sales performance.
- Support trade-fair research, prospect lists, pre-event outreach, lead registration, and follow-up activities.
- Research competitors, market developments, sustainability requirements, and relevant FSC or PEFC certification information.
- Maintain complete and accurate documentation of all sales activities.

📌 Sales Coordinator (India)
🏢 Radhakrishnan Balakrishnan Sathya Lakshmi
📍 India