Operations and Customer Service --> Commercial Operations

Bangalore, India

Tracking Code

5552-263

Position Type

Full-Time/Regular

Are you ready to open a world of opportunity in talent mobility Our clients include some of the largest and most recognized brands in the world. They re innovators and leaders in their industries, making life-enhancing breakthroughs every day. We help them tap into those opportunities by placing their exceptional people where they need to be, anywhere in the world. When it comes to service, we set the bar for exceptional and then we raise it with fresh ideas, leading tools and innovative approaches, and it s all grounded in our values of truth, love, and integrity. We call it People-first Mobility. We re looking for exceptional people who share those values along with our passion for delivering the highest levels of service. If that sounds like you, and if you re ready for a new career chance, we d like to hear from you! Here s to the world ahead.

We are looking for a Client Support Associate in our India Office. The successful candidate will provide ticket query support to our clients.



This person will ensure that the clients program is executed in compliance with the standard operating procedures (SOP) and Graebels standards to ensure consistency and efficiency in operations.

Required Skills

Answers general queries from internal clients, including monitoring inquiries

Data entry, gathering of required details, and process management based on SOP.

Daily audit of tickets to ensure the correct support is applied, partnering with others for information verification.

Update designated points of contact (POC) with information to ensure accuracy.

Process tickets while ensuring compliance with Graebel data integrity standards and client SOP.

Perform any other related duties as required or assigned.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Associate , Client Support (Karnataka)
🏢 Graebel
📍 Karnataka