Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Dassault Systemes 3DEXPERIENCE Platform ENOVIA

Good to have skills : NA
Minimum 3 year(s) of experience is required

Educational Qualification : 15 years full time education

SUMMARY:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying challenges and delivering timely solutions to ensure the smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and a commitment to maintaining system reliability and performance in a dynamic work environment.

Roles Responsibilities:

- Design, develop, and maintain automation frameworks and test scripts using Eggplant Functional.

- Perform functional, regression, integration, and system testing using automation tools.

- Analyze business and technical requirements to create comprehensive test scenarios and test cases.

- Collaborate with developers, QA teams, and business stakeholders to understand application workflows and ensure test coverage.





- Execute automated test suites and analyze test results to identify defects and root causes.

- Maintain and enhance existing automation frameworks for efficiency and scalability.

- Integrate automated tests into CI/CD pipelines for continuous testing.

- Participate in test planning, estimation, and release activities.

- Track and report defects using defect tracking tools such as JIRA or similar platforms.

- Ensure adherence to QA best practices, coding standards, and documentation.

Professional Technical Skills:

- 57 years of experience in Software Testing and Test Automation.

- Hands-on experience with Eggplant Functional / Eggplant Automation.

- Robust knowledge of test automation frameworks and scripting.

- Experience with test design techniques, automation best practices, and debugging automation scripts.

- Familiarity with CI/CD tools (e.g., Jenkins, GitLab CI, or similar).

- Experience with test management and defect tracking tools (JIRA, TestRail, ALM, etc.).

- Strong understanding of SDLC and STLC processes.

- Experience working in Agile / Scrum environments.

- Good analytical, problem-solving, and communication skills.

- The candidate should have minimum 3 years of experience in Dassault Systemes 3DEXPERIENCE Platform ENOVIA.

- This position is based at our Bengaluru office.

- A 15 years full time education is required.

Qualification15 years full time education

📌 Application Support Engineer (Karnataka)
🏢 Accenture
📍 Karnataka