Responsibilities

- Evaluate the purity and value of gold brought in by customers.
- Process and verify loan applications against gold collateral.
- Ensure compliance with financial regulations and company policies.
- Maintain detailed records of loan transactions and gold appraisals.
- Provide exceptional customer service and address customer queries.
- Promote gold loan products and services to potential customers.
- Conduct periodic audits and reviews of gold loan cases.

Qualifications

- Bachelors degree in Finance, Business, or a related field.
- Proven experience in banking or financial services, preferably in gold loans.
- Strong understanding of financial regulations and compliance.
- Excellent customer service and communication skills.
- Detail-oriented with robust analytical abilities.

Skills

- Gold evaluation
- Loan processing
- Financial analysis
- Customer service
- Compliance management
- Record-keeping
- Sales promotion
- Microsoft Office Suite

📌 Gold Loan Officer (Madhya Pradesh)
🏢 Jana Small Finance Bank
📍 Madhya Pradesh