Header Bidding Ops Specialist

Realize your potential by joining the leading performance - driven advertising company and a proud Great Place to Work Certified employer in India

As a Bid Ops Monitoring Specialist on the Bid Operations team in our Gurugram Office, you ll play a vital role in monitoring the health and performance of revenue - generating products and services to ensure platform stability and business continuity. You ll proactively identify, investigate, and coordinate the resolution of operational issues before they impact customers or revenue. By partnering across engineering and business teams, you ll help maintain operational excellence and drive continuous improvements in monitoring and incident response.

To thrive in this role, you ll need:

- 2+ years of experience in operations monitoring, technical support, ad operations, or a similar role.
- Proficiency in SQL for data analysis and HTML/CSS for troubleshooting.
- Experience using monitoring dashboards such as Grafana and Tableau.
- Experience working with case management tools such as Salesforce or Jira.
- Availability to work rotational shifts in a 24/7 operations workplace.

Bonus points if you have:

- Basic understanding of Header Bidding, RTB, online advertising, and ad - tech technologies.
- Experience contributing to monitoring automation,



alert optimization, or operational process improvements.

How you ll make an impact:

- Monitor Header Bidding, ROC, and other operational alerts, incidents, and business KPIs to ensure platform stability and revenue protection.
- Investigate and manage cases generated through automated alerts, internal support requests, and proactive health checks using Salesforce, Jira, and internal tools.
- Review dashboards in Grafana, Tableau, and other monitoring platforms to identify system health issues, trends, and operational risks.
- Perform initial triage, investigate alerts, follow operational playbooks, and escalate complex technical issues to the appropriate teams.
- Collaborate with Account Managers, Professional Services, RD, and other stakeholders to coordinate investigations and drive timely issue resolution.
- Contribute to knowledge management, incident response, monitoring enhancements, automation initiatives, and continuous operational improvements.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Header Bidding Ops Specialist (Haryana)
🏢 Taboola
📍 Haryana