Summary The Director, Site Operational Excellence u0026 External Partner Management leads the integration of Operational Excellence, Site and Global Operations, and global External Partner Management (EPM) to deliver high-quality, compliant, and cost-effective solutions across internal and external networks. This role drives site productivity and site and global operations, externalization strategy, and partnership governance, ensuring alignment with ARD/TRD global priorities, regulatory standards, and portfolio delivery objectives.nnAbout The Role Key Accountabilities Operational Excellence u0026 Site Performance Define and execute site OpEx strategy aligned with ARD/TRD global objectivesnnDrive continuous improvement (Lean, data analytics, digital enablement) to enhance productivity and reduce cycle timesnnEstablish performance management systems (KPIs, dashboards, governance reviews) Technical Operations Leadership Provide strategic oversight of technical operations, analytical infrastructure, and service delivery (including instruments, samples, engineering, procurement, shipment)nnEnsure lifecycle management, reliability, and scalability of analytical capabilitiesnnBuild sustainable technical capabilities and future-ready operations External Partner Management (EPM) u0026 Network Strategy Lead ARD externalization strategy, including partner selection, onboarding, and governancennDrive performance management of external partners through structured reviews and KPIsnnEnsure seamless integration of external partners into project delivery frameworksnnOptimize global partner network for cost, quality, and speed Quality, Compliance u0026 Risk Management Ensure compliance with GMP, CFR 21,



and Novartis quality standards across internal and external operationsnnAccountable for QMS, audits, deviations, and inspection readinessnnLead risk management for external partners and operational processes Financial Stewardship u0026 Value Delivery Accountable for site Capex/Opex and external spend optimizationnnDrive value creation through strategic sourcing and makevsbuy decisionsnnEnable cost competitiveness while maintaining quality and timelines Leadership u0026 Organizational Impact Lead and develop high-performing teams across operations and EPMnnFoster a culture of accountability, collaboration, and continuous improvementnnAct as a key member of Global ARD LTnnInfluence global stakeholders and drive enterprise-wide alignment Minimum Requirement Advanced degree (PhD / MSc) in Pharmaceutical Sciences, Chemistry, or related fieldnn18 - 20 years of extensive experience in Ru0026D; / Technical Operations with strategic mindsetnnProven leadership in Operational Excellence and continuous improvementnnSignificant experience managing external partners (CMOs/CROs)nnStrong understanding of GMP/QMS and regulatory frameworksnnDemonstrated success in leading global, cross-functional teamsnnExperience in managing lab operations setup.nnWhy Novartis: Helping people with disease and their families takes more than cutting-edge science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other.nnCombining to achieve breakthroughs that change patients lives. Ready to create a brighter future together https://www.novartis.com/about/strategy/people-and-culture Perks and Rewards: Learn about all the ways well help you thrive personally and professionally. Read our handbook (PDF 30 MB) .

📌 Director, Site Operations and External Partner Management (Hyderabad)
🏢 Novartis India
📍 Hyderabad