Job DescriptionJob Title: Account Management – Team Lead NRole ObjectivenAsan Account Management – Team Lead, you will be responsible for leading a team of Account Managers while managing strategic client relationships and ensuring exceptional client satisfaction. You will act as the bridge between clients and internal delivery teams, ensuring seamless execution of digital marketing initiatives while driving account retention, team performance, and business growth. NThe ideal candidate should possess strong digital marketing expertise, leadership capabilities, and a proven track record in managing high-value client accounts within a digital marketing agency. NKey ResponsibilitiesnClient Relationship Management Nn Lead and manage aportfolio of strategic client accounts, ensuring long-term client satisfaction and retention. N Serve as the primary escalation point for key client concerns and provide proactive solutions. N Build strong relationships with senior client stakeholders and understand their business objectives. N Conduct regular business reviews (QBRs/MBRs) and present performance insights with actionable recommendations. NnTeam Leadership Nn Lead, mentor, andcoach the Account Management team to deliver exceptional client service. N Monitor team performance, provide regular feedback, and support career development. N Ensure effective workload allocation and resource planning across accounts. N Foster a collaborative,high-performance, and client-centric culture within the team. NnDigital Marketing Oversight Nn Collaborate closely with SEO, Performance Marketing, Content, Design, Web Development,



and Marketing Automation teams to ensure successful campaign execution. N Ensure all client deliverables meet quality standards, timelines, and business objectives. N Translate campaign performance into meaningful business outcomes and ROI-driven recommendations. NnAccount Growth & Commercial Excellence Nn Identify opportunities for upselling and cross-selling additional digital marketing services. N Drive account expansionthrough strategic planning and value-based consulting. N Ensure account profitability and maintain healthy commercial relationships. N Support proposal development and client presentations whenever required. NnDelivery Governance Nn Ensure smooth execution across all client projects by maintaining delivery governance. N Monitor project timelines, scope, quality, and client expectations. N Collaborate with internal teams to resolve delivery challenges proactively. NnRequired Skills & Experience NDigital Marketing Expertise Nn Minimum 8 years of experience in Account Management, Client Servicing, or Client Success within a Digital Marketing Agency. N Strong understanding of:



N SEOn Performance Marketing N Google Adsn LinkedIn Ads N Social Media Marketing N Content Marketingn Marketing Automation NnLeadershipn N Proven experience leading and mentoring Account Management or Client Servicing teams. N Strong people management and stakeholder management skills. NnClient Management Nn Experience managing enterprise and mid-market B2B clients. N Ability to build trusted client relationships and drive long-term partnerships. NnBusiness Acumen Nn Strong commercialunderstanding with experience driving account growth and client retention. N Ability to interpret digital marketing performance metrics and present business-focused recommendations. NnCommunicationn N Excellent verbal, written, presentation, and negotiation skills. N Strong problem-solving and conflict-resolution abilities. NnGood to Haven N Experience working withB2B Technology or SaaS clients. N Exposure to HubSpot, Google Analytics (GA4), CRM platforms, and Marketing Automation tools. N Experience managing multiple high-value client accounts simultaneously. NnBenefitsnWhy You'll Love Working Here Nn Competitive salary and benefits package. N Health insurance for you and your family. N Opportunity to work with leading B2B technology brands. N Collaborative and high-growth work environment. N Learning and career advancement opportunities. N Opportunity to lead andbuild a high-performing Account Management team. NnJob Typenn Full time N PermanentnnExperience Nn Account Management / Client Servicing: 8+ years (Required) N Digital Marketing Agency Experience: 8+ years (Required) N Team Leadership: 3+ years (Preferred) NnLocationnn Bengaluru, Karnataka N

📌 Account Management - Team Lead (Electronic City)
🏢 Blufig
📍 Electronic City