Adobe AJO Engineer

Location : HYD/Pune/Indore

Experience ; 5 to 15 years

Key Responsibilities*

- Design, build, and optimize end-to-end customer journeys using Adobe Journey Optimizer
- Develop and execute omnichannel campaigns across email, mobile, and web channels
- Configure and manage workflows, decision rules, and audience segmentation
- Integrate AJO with Adobe Experience Platform (AEP) and other enterprise systems
- Handle API integrations and real-time data pipelines for seamless data exchange
- Monitor, troubleshoot, and resolve campaign and platform-related issues
- Analyze campaign results and drive continuous optimization and performance improvement
- Maintain documentation, playbooks, and best practices for operational excellence
- Collaborate with business stakeholders and cross-functional teams to deliver solutions
- Support ongoing platform enhancements and innovation initiatives
- Strong hands-on experience in Adobe Journey Optimizer (AJO) for customer journey design and orchestration
- Solid expertise in Adobe Experience Platform (AEP) including schemas, segmentation, and Real-Time Customer Profile
- Proficiency in API integrations and managing cross-platform data flows
- Experience in real-time data processing and event-driven architectures
- Strong understanding of workflow configuration, decisioning logic,



and personalization strategies
- Ability to analyze campaign performance and optimize using data-driven insights
- Valuable knowledge of omnichannel campaign execution (Email, Web, Mobile)
- Experience in troubleshooting and production support for AJO/AEP platforms
- Familiarity with Adobe ecosystem tools (Adobe Campaign, Adobe Target) good to have

Exposure to Agile/Scrum methodologies and collaborative delivery environments

Key Responsibilities*

- Design, build, and optimize end-to-end customer journeys using Adobe Journey Optimizer
- Develop and execute omnichannel campaigns across email, mobile, and web channels
- Configure and manage workflows, decision rules, and audience segmentation
- Integrate AJO with Adobe Experience Platform (AEP) and other enterprise systems
- Handle API integrations and real-time data pipelines for seamless data exchange
- Monitor, troubleshoot, and resolve campaign and platform-related issues
- Analyze campaign results and drive continuous optimization and performance improvement
- Maintain documentation, playbooks, and best practices for operational excellence
- Collaborate with business stakeholders and cross-functional teams to deliver solutions
- Support ongoing platform enhancements and innovation initiatives

📌 Adobe AJO Engineer (Madhya Pradesh)
🏢 Tata Consultancy Services
📍 Madhya Pradesh