Hiring for International Voice Process

We are hiring experienced Customer Support Executive for an International Voice Process.

Eligibility Criteria

- Min. 1 year of experience in International Customer Support (Voice Process)
- Qualification: Any Graduate / Undergraduate (10+2 / Degree holders)
- Excellent communication skills in English
- Willingness to work in night / rotational shifts
- 5 days working
- Twoway cab facility

Roles & Responsibilities :-

- Handle international customer queries and complaints via phone
- Provide accurate information and solutions to customer issues
- Maintain records of customer interactions and transactions
- Follow communication procedures, guidelines, and policies
- Escalate unresolved issues to the appropriate internal teams
- Meet personal/team qualitative and quantitative targets
- Stay updated with product and service information.

For more details, kindly contact the below Spoc :-

HR Shiva Krishna : (phone hidden)

HR Akhila: (phone hidden)

HR Hemant : (phone hidden)

📌 Customer Service Representative (Telangana)
🏢 Tech Mahindra
📍 Telangana