Workstation Engineer(Azure VDI )

Experience: 6-10 Years

Job Location – Hyderabad

Rotational Shift

Mandatory work from Office

Contract to Hire Position

Male Candidates Preferable

OSI Digital is looking for an experienced and certified Workstation Engineers to join our offshore team. These engineers will provide Tier 3 support for our enterprise workstation environment, with a focus on AVD (Azure Virtual Desktop), SCCM, Intune, GPO, and Azure infrastructure. The ideal candidates will possess deep technical expertise in workstation architecture, including network protocols, proxy/firewall configurations, and enterprise security standards.

Responsibilities:

1. Provide advanced (Tier 3) support for workstation-related escalations, including root cause analysis and resolution.
2. Manage and optimize AVD host pools, session hosts, and VM images using tools like Azure Image Builder.
3. Configure and troubleshoot FSLogix profiles, Azure AD integration, Group Policies, and MSIX app attach.
4. Support SCCM and Intune for software deployment, patching, compliance, and endpoint configuration.
5. Collaborate with internal teams to resolve complex issues involving proxy, firewall, VPN, and network routing.
6.



Lead or assist in the deployment and maintenance of workstation infrastructure in Azure.
7. Maintain documentation, runbooks, and knowledge base articles for support processes.
8. Participate in change management, incident response, and disaster recovery planning.
9. Provide mentorship and guidance to Tier 1 and Tier 2 support teams.

Required Skills:

- 6+ years of experience in enterprise workstation engineering or IT infrastructure support.

Proven experience with:

Microsoft Azure and Azure Virtual Desktop (AVD)

Microsoft Endpoint Configuration Manager (SCCM)

Microsoft Intune and Autopilot

Group Policy Management (GPO)

Windows 10/11 and Windows Server environments

Solid understanding of:

Proxy and firewall configurations

Network protocols (TCP/IP, DNS, DHCP, VPN)

Azure AD and hybrid identity models

- Experience with FSLogix, MSIX app attach, and session host scaling.
- Excellent troubleshooting and documentation skills.

Preferred Certifications

- Microsoft Certified: Azure Administrator Associate (AZ-104)
- Microsoft Certified: Modern Desktop Administrator Associate (MD-100/MD-101)
- Microsoft Certified: Windows Server Hybrid Administrator Associate
- ITIL Foundation or equivalent

📌 System Administrator (Telangana)
🏢 OSI Digital
📍 Telangana