The role of RELATIONSHIP MANAGER (RM) is very interesting as it involves field work, Process Management, Ticket Management, Quality Maintenance and Training Customers.
JOB DESCRIPTIONS
- Travel locally to cover the specific territory, contact customer based on task allocated
- Always treat customers in a professional manner.
- Ready to learn quickly and implement keeping all quality parameters in mind.
- Resolve Technical complains quickly and effectively within given SLA
- Good communication and listing skills, ability to explain complex information clearly and easy manner
- A good combination of product and Technical Service knowledge with interpersonal skills
- Report on specific issues to reporting managers and audit committee.