We are seeking a highly organized, execution-driven Senior Manager – Operations to lead end-to-end execution for experiential marketing campaigns, corporate events, and large format live productions.

In this role, you will bridge creative vision and on-ground execution managing complex logistics, vendor networks, budgets, and cross functional teams under demanding timelines. The ideal candidate brings extensive hands on experience in production, a commercial mindset, and a calm, decisive leadership style to deliver high impact brand experiences.

Key Responsibilities1. End to End Project & Operational Management

- Execution Strategy: Translate creative concepts into detailed operational plans, schedules, and run of show timelines.
- Multi-Project Oversight: Simultaneously manage multiple high value projects from pre-production to post event teardown.
- In office Supervision: Oversee installation, technical rehearsals, show execution, and venue dismantling, ensuring zero operational failures.
- Risk & Compliance: Conduct pre event risk assessments, implement safety standards, ensure compliance with venue/statutory regulations, and build robust contingency plans.

2. Technical & Production Oversight

Direct technical design and vendor execution across key domains:

- Stage design, scenic production, fabrication, and custom branding installations.
- Technical setups: AV systems, LED walls, lighting rigs, audio engineering, and power distribution.
- Event tech: Internet infrastructure, live streaming, and hybrid event setups.

3. Vendor & Supply Chain Management

- Build, evaluate, and maintain a regional database of high-quality vendors, fabricators, and technical partners.
- Negotiate commercial terms and contracts to optimize costs without compromising quality or safety standards.




- Conduct post event vendor audits to track performance and value delivery.

4. Financial & Budget Control

- Formulate detailed project budgets in tandem with Client Servicing and Finance teams.
- Monitor expenditure, control wastage, and manage profitability across project lifecycles.
- Ensure all purchase orders, work orders, and vendor payments strictly adhere to internal financial controls.

5. Team Leadership & Stakeholder Management

- Lead, mentor, and allocate resources across Operations Managers, Executives, and freelance teams.
- Foster a high-accountability culture through regular operational reviews and constructive feedback.
- Partner with clients and internal account leads to present execution plans, offer technical solutions, and provide clear project status updates.

6. Quality Control & Continuous Improvement

- Guarantee that build quality, finishing, and branding align precisely with approved visual decks.
- Lead post-event debriefs, capture key learnings, and build internal operational playbooks.
- Track operational KPIs and maintain accurate project archives.

Qualifications & Experience

- Education: Bachelor’s degree in Event Management, Operations, Business Administration, or a related field. (MBA is a plus).
- Experience:
- 8–12 years in event production, experiential marketing, or live events.
- 3+ years in a direct managerial/leadership capacity.




- Proven track record managing individual project budgets ranging from ₹50 Lakh to ₹10+ Crore.
- Technical Proficiency:
- Deep knowledge of fabrication materials, staging, lighting, AV setups, and venue logistics.
- Advanced proficiency in MS Excel, PowerPoint, and modern Project Management software (Asana, Monday.com, Trello, etc.).

Key Competencies

- Leadership: Strategic delegation, crisis management, conflict resolution, and talent coaching.
- Operational Precision: Rigorous timeline management, cost containment, vendor negotiation, and meticulous attention to detail.
- Stakeholder Agility: High emotional intelligence, confident client-facing communication, and assertive negotiation skills.
- Personal Attributes: Unwavering composure under pressure, dynamic problem-solving mindset, and strong commercial awareness.
- Mobility: Willingness to travel extensively and work flexible/extended hours, including weekends, during peak production periods.

Key Performance Indicators (KPIs)

- Operational Excellence: 100% on time project delivery with zero critical operational failures.
- Financial Integrity: Strict adherence to budgets and target profit margins.
- Stakeholder Satisfaction: High client and internal team satisfaction ratings.
- Vendor Quality: High-performing vendor network and favorable commercial terms.
- Team Efficiency: Optimal resource utilization and staff retention.

What Success Looks Like

A successful Senior Manager – Operations turns ambitious creative concepts into flawless physical realities. You run tight, profitable operations, foster trusted relationships with vendors and clients, and build a motivated team that consistently delivers world-class brand experiences.

Pay: ₹60,000.00 - ₹75,000.00 per month

Work Location: In person

📌 Senior Manager - Operations (Gurugram)
🏢 ShowBoat
📍 Gurugram