Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a agile service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP MM Materials Management
Good to have skills : Energy
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous collaboration with different teams to maintain system stability and support business continuity through effective problem-solving and timely interventions.

Roles & Responsibilities:

- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.




- Lead efforts to improve system performance and reliability by identifying root causes and implementing corrective actions.
- Facilitate knowledge sharing and mentoring within the team to enhance overall technical capabilities.
- Coordinate with stakeholders to prioritize and address critical issues impacting business operations.

Professional & Technical Skills:

- Must To Have Skills: Proficiency in SAP MM Materials Management.
- Good To Have Skills: Experience with Energy.
- Strong understanding of enterprise resource planning systems and their integration within business processes.
- Ability to analyze complex system issues and develop effective solutions.
- Experience in troubleshooting and supporting large-scale software applications.
- Familiarity with system monitoring tools and incident management practices.

Additional Information:

- The candidate should have minimum 5 years of experience in SAP MM Materials Management.
- This position is based at our Hyderabad office.
- A 15 years full time education is required.

15 years full time education

📌 Application Support Engineer (India)
🏢 Accenture
📍 India