We are seeking an experienced and enthusiastic Telemarketing Executive with a minimum of 3 years of experience in the travel industry. The ideal candidate should have excellent communication and sales skills, with the ability to promote travel packages, generate leads, convert inquiries into bookings, and maintain solid customer relationships.
Key Responsibilities
- Make outbound calls to prospective and existing customers to promote domestic and international tour packages.
- Generate qualified leads and convert them into confirmed bookings.
- Follow up with customer inquiries through phone, WhatsApp, email, and social media.
- Explain tour itineraries, travel packages, visa requirements, and special offers to clients.
- Achieve monthly sales and booking targets.
- Coordinate with the sales, ticketing, and operations teams for smooth customer service.
- Build long-term relationships with customers to encourage repeat business and referrals.
- Handle customer queries and resolve issues professionally.